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My destroyed lawn after two chemical applications |
I called the owner of the company a few days after the treatment to inform him that something seemed terribly wrong. He assured me all would be well. That the grass was a "little stressed out" but it would "all come back." Another thing that really upset me was this Agent Orange treatment killed or maimed almost all of my border plants. My lawn has never had this kind of reaction to a treatment before.
I live in a development where there are fifty-seven home with lawns. Some lawns are immaculate. Some so-so and some are just weeds. Our acre of lawn (you may have seen previous posts where I posted videos of our back yard) was one of the best in our development. Not now. Now it looks like a Vietnamese village after a dose of defoliant.
I called the owner again last week and asked him to come out and take a look. He acted rather annoyed and said he "could make it out here Tuesday or Wednesday of next week." That would be tomorrow or the next day.
One of the big reasons I am so upset is my lawn is the one thing I could always count on to keep me calm in these stressful times. And of course the pride I took in having one of the best lawns in our development. Now even that small island of calm has been taken away from me.
I don't expect to get my money back tomorrow. The service was performed. I "ate the steak" so I have to pay for it. But I want an explanation of what happened and perhaps a free reseeding application to help restore my lawn. However, what I expect is a song and dance explanation. If I get that, I change lawn service and just chalk this experience up to another bad service experience.
I don't like confrontations and I hope I don't have one tomorrow but if I get any of that attitude that I detected on the phone when I called the owner last week, things might get a little uncomfortable. I'm at that point in my life folks that I don't put up with "it" anymore.
Here's hoping the matter will be resolved amicably.